From the moment Dad entered Sun Pointe everyone was extremely friendly, and went out of their way to ensure our Dad was welcomed, happy, and comfortable in his new home.
Unfortunately, on May 14th, Dad suffered a stroke, and on May 19, 2013, he quietly passed away with my sister and I by his side, and supported by the caring and compassionate staff of Belgo Unit. Although Dad only lived at Sun Pointe Village for 2 months, we cannot say enough good things about the care he received from all the staff at Sun Pointe Village - in particular those assigned to Belgo Unit. When Dad became palliative we had to decide whether to move Dad to a hospital or have him remain at Sun Pointe Village. We chose to leave him in his new home; and never once did we regret our decision. The compassion and care shown to Dad, and our family, by all the staff assigned to Belgo Unit while Dad was palliative will forever be appreciated by our family. We will always be grateful for the fact that my father was able to die in dignity surrounded by his family and the familiar chatter of all the residents he lived with, all the while supported by all the caring and compassionate staff of Belgo Unit.
There are not enough words to express our thanks for the excellent care Dad received in the last few months of his life. As a result we would not hesitate to recommend Sun Pointe Village, Kelowna, to anyone looking for a wonderful home for your loved one.
- Family Member