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System Administrator

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Baptist Housing is looking for a full-time System Administrator to join our team in Delta.

The System Administrator supports the provision of information technology services to Kelowna, Lower Mainland and Victoria regions within Baptist Housing’s portfolio of seniors housing and care services.  The team member will be based at the Ministry Office and provide support remotely to Victoria and Kelowna and as needed may provide onsite support within the Lower Mainland Region. The System Administrator will ensure that IT services are provided to our team members to accomplish our mission. Our team will feel well served and well supported in every interaction relating to IT service delivery.  The position reports to the Director of Information Technology.

The mandate of the System Administrator is to provide services including but not limited to: in-person/telephone support, maintenance of software/hardware systems (eg security cameras, nurse call and key scan systems, time clocks etc) troubleshooting as required and provide project support in a way which leverages the use and application of technology in serving seniors.  Supports and help develop strategies to build capacity and expertise in the use of systems and technology (including but not limited to infrastructure, data security, voice and data networks, nurse call systems, hardware and software, disaster recovery) to meet the organization’s present and future needs.    

As an ambassador of Baptist Housing, you have exceptional interpersonal skills and have a heart to serve others. You have the ability to foster and maintain relationships and model our values in all interactions.

Baptist Housing Values
As Servant Leaders, we will focus on serving others in humility and grace, demonstrating the character and values of:

  • Compassion: showing care, love, and sensitivity in consideration of the unique needs of Teammates, Residents, Families, and others.
  • Honesty: exemplifying fairness, integrity and ethical behaviour.
  • Respect: treating people with dignity at all times to elevate personhood and person-directed wellness.
  • Innovation: exercising ingenuity in all endeavors and exemplifying creative courage.
  • Stewardship: recognizing God’s ownership by using resources wisely to preserve the future viability and longevity of our mission.
  • Teamwork: working collaboratively to achieve our mission in a culture of safety, continuous learning and work-life balance.
  • Fun: taking our work seriously, but not ourselves!

REQUIRED QUALIFICATIONS AND COMPETENCIES:

  • A minimum of 2 years’ experience with PC and printer configuration and maintenance in a Windows environment.
  • Diploma or Bachelor’s degree in computer science or Management Information Systems or currently work towards one of these degrees.  Other certifications such as A+, Network +, MCSA or MCSE is highly desirable.
  • Working knowledge of Windows 11/10/8 and Windows 2012/2016/2019/2022 Server, including active directory, Azure, Office 365 and group policy.
  • Working Knowledge of networking devices such as Fortinet, Meru, Aerohive, Open Mesh, Ubiquity, Engenius, Cisco Meraki, Fortigate, HP Aruba, Ruckus.
  • Working knowledge of Azure, Office 365, VMWare, Veeam, Team Viewer, Malwarebytes, backup exec, ESET.
  • Enterprise IT infrastructure experience is desirable.
  • Working knowledge of computer hardware and peripherals
  • Working knowledge of Office 365/2019/2016/2013, TEAMS, Sharepoint, OneDrive.
  • Working knowledge of Connexall nurse call, Grandstream, Panasonic phone system, Mitel phone system
  • Must be flexible, open-minded and able to prioritize effectively
  • Must possess good problem solving and customer service skills.
  • Demonstrated success in meeting or exceeding service level expectations.
  • Demonstrated execution mind set in fast paced, dynamic environments.
  • A collaborative style that is innovative, energetic, honest, participatory, empowering and enabling as well as a talent for team building.
  • Participate in on-call after hours support rotation
  • A valid driver's license and own transportation
  • Excellent communication (oral and written) skills in English
  • Proof of Covid 19 vaccination
  • *Consent for a Criminal Record Check (CRC) for working with Vulnerable Adults

This is a permanent full-time position 37.50 hours / week. Compensation includes a comprehensive benefit package.

If you are interested in this opportunity please email your resume and details by July 14, 2022.

For further information, please contact Dean Neibel, Manager Human Resources (604) 940-1960 ext 115

Baptist Housing provides enhanced living communities and exceptional care to almost 2800 seniors in British Columbia. We provide Residential Care, Assisted Living, Supportive Housing, Home Support and Adult Day Programs at our residences in Kelowna, Vancouver and Victoria. We serve through a culture of caring, demonstrating Servant Leadership, collaborating in Teams, building relationships and FUN while exemplifying Christ-like values. We are affiliated with the Fellowship of Evangelical Baptist Churches Pacific.

 

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