We continue to do everything we can to protect our residents and those we work with.
As we continue to work together for the health and safety of everyone we regularly review our operations and make any changes that we feel are in the best interest of everyone and as directed by Ministry of Health.
- Daily staff screening – with limited entrances to increase safety
- Visitor access – screened on entry and were required scheduled
- Activities – focusing on small groups
- Cleaning – frequent and increased cleaning of all surfaces following diligent infection control protocols
Baptist Housing's visitor plans are according the type of housing, Regional Health Authority directives and orders from Ministry of Health to ensure visits are safe for our residents, team members and you. New guidelines for visiting a loved one in long-term care or assisted living go into effect April 1, 2021. Baptist Housing will be sharing these new guidelines directly with families and friends. For more information on the visitor complaint process, please visit the BC Centre for Disease Control.
If you have any questions regarding our COVID-19 response regarding the care and support of residents, please contact your local Baptist Housing residence for the latest on visitations. Questions or concerns regarding visitation, please contact the administrator where your loved one lives. Contact list available here.
Baptist Housing is pleased to offer you a complimentary Resident Portal service to communicate with your loved ones.
Our Resident Portal is an Internet based secure solution that allows residents to engage with friends and family using a computer, smart phone or tablet. The Portal offers many features including: games, news, virtual museum tours, online library and family messaging.
Please note, all of our residents have been informed of this resource and our team members are more than happy to support them with their account setup. This is a complimentary opt-in service that includes a user agreement found at this link.
You can get started by visiting your loved ones location page and clicking on the Resident Portal Button!