Planning a Tour
A tour is the best way to experience a place for yourself and gain the knowledge you need to make a decision about a big move. However, it is easy to get caught up in exploring, and forget to ask some key questions. Here are some tips to help you out:
- Take a minute to talk to some Residents
- What is a typical day like?
- Are meals well prepared?
- Is the building attractive and homelike?
- Is there accessible public transportation?
- Is the noise level appropriate?
- Is there medical and practical assistance in place?
- Are regular exercise sessions offered?
- Is there a fitness area with equipment?
- How much privacy will you have?
- How can you keep belongings secure?
- Are you allowed to bring your own furniture and will it fit?
- Is there a guest suite available for visitors?
More helpful questions and a checklist are also available through an eBook produced by Comfort Life: The Ultimate Retirement Tour Checklist. Also be sure to try a complimentary lunch or even to stay for a night with our trial stays, available at some of our residences. Be sure to ask whether this is available in your residence of choice.
Tour Schedules - Due to safety precautions scheduled group and walk in tours are cancelled until further notice. To book an individual tour please contact the community you are interested in.
Hallmark on the Lake (Independent Living). Monday to Friday 9:00am - 5:00pm. Please call 604.859.0053 to schedule your personal tour. Walk-ins are welcome during the week as well as Saturday & Sunday's.
Hallmark on the Park (Assisted Living). 1st & 3rd Thursday of each month from 2:00 to 3:00pm as of November 15. Please call 604.859.0053 to schedule a personal tour. Walk-ins are welcome during the week Monday to Friday 9:00am - 5:00pm, as well as Saturday & Sunday.
Shannon Oaks - Vancouver. Monday to Friday 8:00am-5:00pm (willing to accommodate evening tours if needed). Please call 604.324.6257 to book an appointment. Walk-ins are welcome.
Shannon Oaks - Oak Bay. Monday to Friday 9:00am-4:00pm (willing to accommodate other times if needed). Please call 250-415-5350 to book an appointment. Walk-ins are welcome.
For all of our Kelowna residences, please call to book your preferred day to tour in advance by calling 250.215.1500 or sending an email to the residence via your desired residence's page. Scheduled tours are available as below:
Mill Creek Village - Kelowna. 1st & 3rd Thursday of each month at 2:00pm for Independent Living & Assisted Living and 3:00pm for Long-Term Care (excluding statutory holidays).
Smith Creek Village - West Kelowna. 1st & 3rd Wednesday of each month at 2:00pm for Independent Living & Assisted Living and 3:00pm for Long-Term Care (excluding statutory holidays).
Sun Pointe Village - Kelowna. 1st & 3rd Tuesday of each month at 2:00pm for Independent Living & Assisted Living and 3:00pm for Long-Term Care (excluding statutory holidays).
We look forward to hosting you and helping you make an informed decision on your new home.