Customers can defer bill payments or arrange for flexible payment plans with no penalty through the COVID-19 Customer Assistance Program. Customers experiencing job loss, illness or lost wages due to COVID-19 can access grants up to $600 to pay their hydro bills through the Customer Crisis Fund. Customers can be awarded 3 months bill credit through the COVID-19 Relief Fund.
Customers on a monthly payment plan who are facing financial challenges due to COVID-19 may defer their payment for up to 90 days with no penalty
BC Bus Pass Program
There is a current province-wide suspension of BC Transit and Translink bus fares.
New emergency measures are in place to ensure that people on income or disability assistance and low-income seniors do not encounter additional barriers. Call 1-866-866-0800 or visit online for Self-Serve.
Benefits Finder Provides You a Customized List of Benefits
The Benefits Finder may suggest benefits from federal, provincial or territorial governments, for which you may be eligible and does not collect or track your information. The more questions you answer, the more customized your results will be.